About Us
We're a close-knit team dedicated to learning, connection and collaboration. Founded by Jessica Maguire, we teach a transformative nervous system repair framework that empowers individuals to take control of their health through online courses and educational content.

We know that this kind of work will create a big impact for health professionals, and also individuals, and we have assembled a growth team to get underneath and support our vision. We run across AUS and US primarily, and are looking for the right kinds of leaders to help drive this impact. We have a team who mix smart strategic planning and insight with day to day startup activity to get things done- you’re on the tools as well as thinking 24 months ahead.

We run online courses globally, live events and are expanding our offering into new courses, retreats, face to face workshops and also products.

ONLINE BUSINESS MANAGER

We are looking for someone who can deliver either in our Byron Bay office, or a mixture of remote and coming in regularly to connect with the team, founder and strategic focuses.

Why Join Us?

• Work alongside a visionary founder and team passionate about delivering impactful programs.
• A supportive, dynamic, and fast-moving environment that encourages growth and innovation.
• Opportunity to shape and refine programs that make a meaningful difference for our members.

About You

You have experience in driving projects, operations and ideally in launching and driving an online business. Working with products, education courses, and events will be a strong advantage, as we are a dynamic business growing our products and services for our community.

You must love technology, building launch plans and owning end-to-end launches. You love working to a target, pulling in data to understand and make decisions, and driving all the detailed parts to get something to launch and deliver better than before.

You must have experience managing multiple projects at once and working in the detail to set up, manage, and monitor both the product, content and quality of the offer. You know how to collect feedback, implement changes and lead and influence change for further growth.

About the Role:

As the Online Business Manager you are responsible for the online business systems, processes, and experience for our community.

Your responsibilities will span:

• Program Planning and Delivery: Plan and deliver online programs by mapping out annual product planning and launch timelines, and then integrating all marketing functions, such as emails, webinars, and social media, to ensure cohesion and efficiency. Manage all moving parts of a launch, from strategy to seamless execution.
• Platform and Tools Management: Manage and optimise Kajabi to host programs, implement automations, and ensure seamless content delivery. Be a master at Asana to keep projects, teams, and timelines on track. Be across Freshdesk and Google Analytics to drive better results.
• Team Coordination: Work efficiently with the brand and community teams to ensure clarity, momentum, and alignment in knowing what we need to deliver at each stage of the funnel.
• Continuous Program Improvement: Partner with the Community Manager to gather data and feedback throughout and following programs to analyse insights, identify opportunities for improvement, and implement updates to enhance program effectiveness and delivery.
• Data-Driven Insights: Review data to ensure awareness activity is driving through to conversion and sales, and provide insight for improvement.
• New Market Development: Proactively driving new awareness levers to create new traffic and customer acquisition by supporting the brand team and content team with the right insight to help them.

Experience:

• Proven experience as an Online Business Manager, Launch Manager, or similar role
• Strong skills in analytics, data reporting, with the ability to interpret metrics to make decisions and drive strategy
• A people-focused leader who brings support, warmth, clarity, and accountability to the team
• Comfortable in a fast-paced, entrepreneurial environment with an ability to adapt quickly
• Must be able to work independently and as part of the team
• A strategic thinker who thrives on planning, organising, and executing complex projects

Benefits:

• Enjoy our inclusive team culture
• Flexible working hours
• Competitive remuneration
• $500 annual educational allowance for professional development.

If you think you’d be a good fit for our team and have the right skills and experience to hit the ground running, we look forward to hearing from you!

To apply please email through a short 30 second video and CV to [email protected]